Terms

Terms of service

What Sakra is, what it is not, and how plans, payments and cancelling work.

About these terms

These terms apply when you use the Sakra website and any plan you take. By using Sakra you agree to them. Sakra is for people aged 18 and over.

What Sakra is, and what it is not

Sakra gives educational, cosmetic skincare guidance. It is not medical advice and not a diagnosis. For any urgent, painful or changing skin concern, please see a qualified healthcare professional.

The photo analysis is an automated reading by Perfect Corp's YouCam service. It describes what is visible in one photo, and light, angle and makeup change the result. It can be wrong.

Your answers

Your suggestions are built from your answers, so please answer honestly, especially about pregnancy, prescribed treatment and allergies. Read the label of every product before you use it, and patch test anything new.

Products

The products we suggest are sold by Birmarket and its sellers, not by Sakra. Birmarket sets their prices, stock, delivery and returns. Product descriptions come from Birmarket. Sakra does not sell products and is not responsible for a purchase you make there.

Plans and prices

  • Essential: 19 AZN a month or 190 AZN a year. Your routine, your dashboard and two scans a month.
  • Guided: 39 AZN a month or 390 AZN a year. Everything in Essential, plus a monthly photo review and 7 free days.
  • Concierge: 69 AZN a month or 690 AZN a year. Everything in Guided, plus a consultant, one live consultation a month and help choosing products.

The price you pay is shown at checkout before you confirm.

To take a plan, you sign in with your email and a one-time code. The plan belongs to that account, and you open it on any device by signing in the same way.

Free trial

A free trial applies only when checkout shows one, with its length. Nothing is charged during the trial. When it ends, your plan continues and the first payment is taken. Cancel before the trial ends and you pay nothing.

Renewal and cancelling

Your plan renews automatically every month or every year, whichever you chose, until you cancel. You can cancel at any time. You keep access until the end of the period you have paid for, and you are not charged again.

If you change plan, the change starts straight away, nothing is charged that day, and your next payment is at the new plan's price.

Refunds

We do not refund the unused part of a period you have paid for, except where the law requires it. If you were charged by mistake, tell us and we will put it right.

Price changes

If a plan's price changes, we will email you before your next payment at the new price, so you have time to cancel.

Using Sakra fairly

Sakra is for your personal use. Only add photos of yourself. Do not try to disrupt the service, copy it or use it to harm anyone.

Our content, your photo

The text, pictures and design of Sakra belong to Sakra. Your photo stays yours. You allow us to use it only to give you the service, as described in our privacy policy.

Responsibility

We work to make Sakra accurate and useful, but we cannot promise a particular result for your skin. As far as the law allows, Sakra is not responsible for losses that come from using the guidance or from products bought elsewhere.

Changes

We may improve or change Sakra and these terms. If a change matters to your plan, we will tell you by email before it applies.

Law

These terms are governed by the law of the Republic of Azerbaijan.

Contact

Write to info@sakra.az or message us on Instagram at @sakra.az.